CooolSoft Products :

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Frequent Asked Question:


Purchase & Registration

Is your online order form secure ?

Yes, it is 100% secure.

Is tech support free ?

Yes, it's free for all.

What happens after I send in the order ?

You will receive an email confirming shortly after sending the online order form. Then, within 24 hours, you will receive a second email with your registration code. Then you can use the registration code to unlock the unregistered version. Please be careful to enter the registration code, for it is case sensitive, using copy and paste is recommended. If you do not get your code ... or if you've lost it(Hey, it happens! :) ... Please email us at cooolsoft support email. Please include your name, address, email address, and order information number(if you have it), we will be happy to help you.

Power MP3 WMA Converter

What are the audio formats supported by Power MP3 WMA Converter ?

WAV, MP3, WMA, OGG, APE, WMV, ASF. more are adding...

What is the difference between Unregistered and Registered version ?

Unregistered version of Power MP3 WMA Converter has the limitation of converting only one file each time, Registered version doesn't.

Power WMA Recorder

How to record the sound from your sound card ?

To do this, first you need a full-deplux sound card. Please following this steps :
1 click the "show mixer" button.
2 in the mixer form, click "option"->"property".
3 check "Stereo Mixer", and click OK.
4 select the new added column "Stereo Mixer".
how to select recording source

What is the difference between Power WMA Recorder and MP3 Sound Reocrder ?

Power WMA Recorder is mainly designed to record audio into Windows Media Audio Format, but it also has all the function of MP3 Sound Recorder, such as recording to mp3 format and recording to wav format. WMA audio format has better performance than mp3 audio, 96kbps WMA format sound quality is equal to 128kbps mp3 format, so using WMA format for your recording can save your disk space better.

After installation, the program displays error message that wmvcore.dll does not find..., what's the problem ?

Power WMA Recorder needs you to install Microsoft Windows Media Player 7.0 or higher, so you should upgrade your Media Player first, then you can use Power WMA Recorder to record WMA audio. Download Windows Media Player 7.1.

PowerFTP

What are PowerFTP package include ?

PowerFTP package include a FTP client and a FTP server. With the client you can download and upload files from any FTP server, the server provide you the function to build your own FTP server.

What is multiple thread FTP client ?

PowerFTP client is a multiple thread FTP client, which means it can download or upload serval files simultaneity. By this method, you will get faster transfer speed than single thread FTP client(such as CuteFTP).

MP3 Sound Recorder

How to record the sound from your sound card ?

To do this, first you need a full-deplux sound card. Please following this steps :
1 click the "show mixer" button.
2 in the mixer form, click "option"->"property".
3 check "Stereo Mixer", and click OK.
4 select the new added column "Stereo Mixer".
how to select recording source

How can I get a smaller recorded MP3 files ?

The size of recorded MP3 files is determined by MP3 bit rate you choose. The default bit rate is set to 128 kbps, for which it costs about 960 kbytes per minute, the lowest bit rate is 8 kbps, for which it costs about 60 kbytes per minute. You can change the bit rate from setting dialog.

What is real-time MP3 encoding ?

MP3 Sound Recorder using real-time MP3 encoding for recording sound, which means all the middle data is stored in the memory, it will not cost any disk space for the big raw audio data. For some old computer (such as Pentium 100), the CPU speed can't meet the needs of real-time MP3 encoding, so you can't record to MP3 directly, but you still can record to WAV format first, then convert it to MP3.

How to record from TAPE ?

To record from TAPE, first you need a connection line which can input the sound from TAPE player to computer line in or microphone, then select the sound source from the recording mixer dialog and start your recording.

How long can I record with MP3 Sound Recorder ?

The unregistered version of MP3 Sound Recorder has the limit of three minutes, registered version will have no limit. So the time your can record of the registered version is determined by the size of free disk space of your computer, if your disk space is enough, you can record whatever long you want.

MP3 Sound Cutter

What can MP3 Sound Cutter do for you ?

MP3 Sound Cutter is a composition of MP3 decoding and encoding. The main function of it is to cut out or recompress MP3 sound piece from big MP3 or WAV sound file(such as recorded MP3 audio). Because all the process is digital, so there is no quality losing. With MP3 Sound Cutter, you can also do convertion between MP3 and WAV format, recompress MP3 audio to a smaller size, etc ...

DivX Subtitle Displayer

Why should I use DivX Subtitle Displayer ?

For the DivX movie do not support subtitle, so there is always an external subtitle file with a DivX movie. DivX Subtitle Displayer is the tool to display the subtitle for you while playing DivX movie.

What is the function of "continued play file" ?

Typically one DivX movie has one subtitle file, but sometime you will get one subtitle file which has several DivX movie files, then after played the first movie, you should use the "continued play file" function to play the rest movie files.